Scheduling Coordinator Job at Metrowest Oral Surgical Associates, Northborough, MA

cTdjTDRqZkFyd3lPWEZJM0t1YWVocFZ6Unc9PQ==
  • Metrowest Oral Surgical Associates
  • Northborough, MA

Job Description

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

  • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Greets patients and visitors immediately upon arrival with a friendly demeanor.
  • Answers the phone promptly with a smile.
  • Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
  • Prepares a daily schedule for each provider.
  • Prepares patient charts.
  • Manages patient flow to reduce patient wait time.
  • Assists patients as necessary.
  • Maintains reception area in a neat and orderly condition.
  • Maintains professional relationship with referring offices.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

Education and Experience

  • High school diploma or equivalent required.
  • One year of customer service experience required.

Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

PIe36d8c59a9ba-30492-35170635

Job Tags

Holiday work, Temporary work, Immediate start, Remote job,

Similar Jobs

Civista Bank

Branch Operations Specialist Job at Civista Bank

Civista Bank Description: POSITION PURPOSE: A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established ...

The Sheridan at Park Ridge

Director of Health and Wellness Job at The Sheridan at Park Ridge

 ...Respect & Teamwork.This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance... 

Darwins

Blockchain Developer Job at Darwins

 ...At Darwins, we build applications connecting people to Web3. We are looking for a Blockchain Developer to join our startup team in Irvine, CA (USA)to help develop a decentralized finance application. The ideal candidate is a self-inspiredindividual who is passionate... 

Get It - Executive

Virtual Executive Assistant - Remote Job at Get It - Executive

Are you passionate about working from home as a Virtual Executive Assistant? We are looking for an experienced Virtual Executive Assistant/Project...  .... Ability to work independently while thriving in a remote team environment. Extensive experience in customer... 

Konecranes Nuclear Equip and Services LLC

Mechanical (Solidworks) Engineer - Matteson, IL Job at Konecranes Nuclear Equip and Services LLC

 ...Matteson, IL, United States Full-time Job Category: Engineering Employee Group: Employee Employment Type: Undefined term Workplace: On-site Company Description At Konecranes, we believe that great customer experience is built on the people behind...