Job Description

Position Summary:

Receptionist position is primarily focused on providing front desk support, including answering phones and greeting guests. This role is essential for maintaining the overall functionality of the company by managing communication and administrative tasks efficiently.

Note: This position will be based in our Ladera Ranch, CA office 5x per week (Monday through Friday

)
Essential Duties and Responsibilitie

• s:Answers and transfers all incoming call
• s.Greets, announces, and verifies all guest
• s.Performs reception duties in an efficient, professional, and courteous manne
• r.Maintains regular consistent and professional attendance, punctuality, and personal appearanc
• e.Manages, organizes, and updates relevant employee data and contact list
• s.Coordinates company-wide daily catering under the general supervision of the Executive Assistan
• t.Orders and maintains coffee and office supplie
• s.Picks up, sorts, and distributes mail and deliveries on a daily basi
• s.Designs fliers and invitations for company-wide events such as holiday parties and other events created by the Activities Committe
• e.Maintains the company-wide communications board with items such as anniversaries, employee birthdays, job postings, catering, and company event informatio
• n.Successfully operates a variety of standard office machines, including a personal computer and a variety of computer applications, phone, fax, shredding, and photocopy machine
• s.Communicates and liaises verbally and in writing between visitors and staf
• f.Performs other related duties as required or assigned.Knowledge, Skills, and Abilitie

s:
Administrative tas

• ks:Answering and directing phone ca
• llsGreeting visitors and managing check-in proc
• essScheduling appointments and managing calend
• arsData entry into relevant syst
• emsMail distribution and handl
• ingFiling documents and maintaining reco

rds
Customer service ski

• lls:Professional demeanor and positive atti
• tudeActive listening and understanding customer n
• eedsAddressing customer inquiries and concerns effecti
• velyResolving basic issues with a helpful appr

oach
Communication sk

• ills:Clear and concise verbal communic
• ationProfessional email writing and correspon
• denceAbility to communicate effectively with colleagues and cl

ients
Computer profic

• iency:Basic Microsoft Office Suite (Word, Excel, Ou
• tlook)Familiarity with office management software (CRM systems if appli
• cable)Ability to learn new software q

uickly
Organizational

• skills:Prioritizing tasks and managing workload effe
• ctivelyAttention to detail and a
• ccuracyMaintaining a clean and organized wo

rkspace
Education & Exp

• erience:High school diploma or GED cer
• tificateAssociate degree or bachelor's degree p
• referredAdministrative or clerical experience p
• referredComputer pro
• ficiencyOrganizational and time managemen
• t skillsBasic mat
• h skillsCalm and professional ap

pearance
Physical Demands and Work Env

• ironment:Fast paced multi-tasking en
• vironmentProlonged periods sitting at a desk and working on a
• computerMust be able to lift up to 15 pounds

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