About Us
SAIL is a team of dedicated property experts. Asset optimizers. Experience creators. We take a concierge approach to property management, where every aspect of marketing and operations is handled with care and precision. We build thriving communities with our residents and form lasting partnerships with our owners. Delivering exceptional results is just the beginning for us. Relationships are at the heart of everything we do.
About the Property
Be part of a newly constructed, ~300 unit community located in Columbia Heights. This highly amenitized, luxury property offers an exceptional living experience with features such as a pool, golf simulator, work-from-home hubs, and thoughtfully designed community spaces. As the Business Manager, you will oversee all operations at this premier community, ensuring its success and fostering a welcoming, vibrant environment for residents.
Who We're Looking For
Are you someone who enjoys a collaborative team environment, constantly improving and innovating? Do you like to roll up your sleeves and lead by example? Are you excited about onsite property management and bringing operational excellence to the property you oversee? SAIL is making waves in property management, and we are looking for the best of the best to lead our onsite crew!
As the Business Manager, you will showcase a proven track record within property management, demonstrating exceptional communication skills, laser-focused precision with an eye for detail, and a history of operational excellence. At SAIL, our values are more than just a formality; they are the driving force behind who we are and how we operate as a company. We're looking for someone who is passionate about:
• Giving their Personal Best
• Operating with Intellectual Curiosity
• Placing a high Value in Cultivating Relationships
• Showing up with Enthusiasm each day
Responsibilities
• Oversee financial and operational management of the property, including managing team members, daily activities, and resources.
• Lead and manage a team including an Assistant Property Manager, Leasing Professional, and Maintenance Technicians to ensure smooth daily operations and long-term success.
• Ensure occupancy targets and rent collections are achieved through effective leasing strategies and resident retention efforts.
• Partner with Maintenance Technicians to ensure physical assets and grounds operate at peak performance.
• Act as an ambassador of SAIL's core values, inspiring team members to bring their personal best to every interaction.
• Lead, manage and hold the team accountable to operations that align with corporate and property goals, regulatory compliance, and Fair Housing standards.
• Prepare and manage the annual property budget, analyzing financial data, evaluating historic and projected performance, and addressing capital needs.
• Leverage Yardi software to manage budgets, track operations, and ensure financial performance meets or exceeds expectations.
• Build and maintain professional relationships with residents, vendors, and community partners, responding promptly to concerns and delivering solutions with excellence.
• Contribute to the creation and execution of marketing plans, including reputation management and resident satisfaction initiatives.
Why Join Us ?
This is a unique opportunity to lead the operations of a premier, state-of-the-art property in Columbia Heights, with best-in-class amenities and a supportive, innovative team environment. Your leadership and expertise will be pivotal in creating a thriving community and delivering exceptional results.
• BA/BS degree strongly preferred.
• 3-5 years of experience in multifamily property management, with a focus on Class A/Luxury properties.
• Minimum of 3 years' experience managing teams and/or direct reports.
• Proficiency in property management software platforms, preferably Yardi.
• Strong financial aptitude, including budget management and financial analysis.
• Exceptional communication and customer service skills.
• Enthusiastic and motivational leadership abilities to drive team success.
• Highly organized, detail-oriented, and able to manage multiple priorities efficiently.
Compensation details: 75000-85000 Yearly Salary
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