Job Description

Summary: Maintains patient flow, coordinates patient treatment throughout their program while serving as a resource for medical staff

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

● Ensures flow of patient care in the clinic.

● Supervises and serves as a resource for medical assistants.

● Monitors orientation and onboarding of all medical staff.

● Completes and audit patient charts.

● Takes and records temperature, pulse, blood pressure, and respiration rate.

● Gives medication as directed by Physician and makes notation of amount and time given.

● Oversee or Administers intravenous injections.

● Oversee or Performs phlebotomy.

● Order inventory on a weekly basis.

● Coordinates patient care throughout their treatment program.

● Communicates with outside medical offices (Physical Therapy, Primary Care, Pharmacy, etc.).

● Completes administrative paperwork (FMLA forms, disability forms, work notes, etc.).

● Participates in Improvement of Operational Performance (IOP) activities.

● Participates in traditional and e-learning programs.

COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:

● Analytical - Uses intuition and experience to complement data.

● Design - Demonstrates attention to detail.

● Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations.

● Project Management - Completes projects on time and budget.

● Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities.

● Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

● Interpersonal - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.

● Oral Communication - Listens and gets clarification.

● Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit.

● Written Communication - Able to read and interpret written information.

● Change Management - Prepares and supports those affected by change.

● Leadership - Exhibits confidence in self and others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates.

● Managing People - Makes self available to staff; Improves processes, products and services.

● Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

● Business Acumen - Displays orientation to profitability.

● Cost Consciousness - Conserves organizational resources.

● Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.

● Ethics - Works with integrity and ethically; Upholds organizational values.

● Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

● Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

● Attendance/Punctuality - Is consistently at work and on time.

● Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

● Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

● Innovation - Generates suggestions for improving work.

● Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.

● Motivation - Measures self against standard of excellence.

● Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

● Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

● Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

● Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

● Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Bachelors degree in the science of nursing or equivalent

LANGUAGE ABILITY:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATH ABILITY:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Word Processing and system software.

CERTIFICATES AND LICENSES:

Active State Registered Nurse License

SUPERVISORY RESPONSIBILITIES:

Supervise medical assistants

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