Job Description

As the Mortgage Loan Processor, you are responsible for ensuring the timely and accurate processing of mortgage loan transactions. Responsibilities include gathering customer data, assisting the loan officer with customer interaction and gathering of loan documentation, and processing and verifying loan documentation is in compliance with company policies and investor guidelines. You will also perform pre-underwriting of investor loans and full underwriting of portfolio loans. As the loan processor, you will be actively ensuring the loan is moving along within the pipeline. If you are eager to grow within the mortgage industry then apply TODAY!

This position is located in our Carmel, IN Headquarters. No Remote or Hybrid.

In one year as a Mortgage Loan Processor, you will know you were successful if you...

• Take full ownership of the loan file once disclosures have been completed, through loan closing. Work with the borrower on Retail loans, except where otherwise noted in file, or required agent for Wholesale loans.
• Assist the Disclosure team when necessary to provide required disclosures per TRID and other applicable regulations.
• Order services needed, including, but not limited to flood, appraisal, fraud, title, verifications, etc..as required per product and underwriting.
• Receive and review documents submitted by the borrower to determine adequacy.
• Review credit reports and request additional information from borrower, or credit provided as needed.
• Submit files to Automated Underwriting System, compare results to system, documentation and request any items required for underwriting.
• Calculate ratios for the loan request to ensure compliance.
• Review file for complete initial submission, reviewing any questions with your manager, when needed. Submit complete loan package to underwriting.
• Request and submit additional conditions requested by underwriting, any questions on conditions should be reviewed with the Underwriter or your manager prior to submission.
• Communication: maintain periodic file reviews with the Loan Officer, communicate with the borrower by borrower's preferred method of communication, best practice of beginning with a welcome call
• Stay knowledgeable and up to date any compliance, regulatory, product and/or underwriting guidelines.

What we're looking for...

• Requires a minimum of five years of mortgage banking experience in areas of mortgage origination, closing or processing.
• Must be familiar with common mortgage documents.
• Requires at least a high school diploma or GED from an accredited institution.
• Attention to detail is required for this position.
• Ability to multi-task is required.
• Strong organizational skills required with the ability to independently prioritize work to meet deadlines.
• Must be customer service-oriented and able to maintain clear and concise communication both verbal and written.
• Proficient knowledge of MS Word, Excel, Teams and Outlook is required.

Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration (FHA) multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.

We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here.

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