Job Description

ABOUT US

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer-oriented Lifecycle IT Asset Manager, to join our team in Springfield, VA.

CLEARANCE

• Active TS/SCI clearance (existing clearance required to start)
• Ability to obtain and maintain a Counterintelligence (CI) Polygraph

LOCATION

• Springfield, VA

OVERVIEW

• The Lifecycle Asset Manager (LAM) oversees the acquisition, deployment, utilization, maintenance, and disposal of IT hardware and software across the Enterprise
• Develop and implement organizational IT asset management policy, procedures, and best practices across all stages of the hardware/software lifecycle.
• Coordinate with IT teams to establish and maintain hardware/software lifecycle sustainment and refresh plans.
• Aid in the development of a centralized IT asset catalog and an IT asset management repository to automate and maintain hardware/software requests and statuses throughout the asset lifecycle.
• Track hardware/software versions and licenses to maximize Enterprise consistency, ensure timely renewals for support agreements, and provide statuses for relevant end of support dates.
• Oversee and ensure compliance with asset-related service level agreements between CIO stakeholders, sites, and vendors.
• Liaison on behalf of IT teams to manage user/site asset requests and deployments while providing regular status updates to customers and escalations to senior leadership.
• Monitor asset inventory levels, establish reorder thresholds, and engage with the procurement team to replenish inventory.
• Support activities in anticipation of upcoming organizational asset needs and objectives.

QUALIFICATIONS

• 4+ years of progressive, hands-on experience managing hardware and software assets across a geographically-dispersed IT Enterprise.
• Demonstrated proficiency in the following areas:
  • Developing and applying IT asset organizational policy, procedures, and best practices across an IT Enterprise.
  • Managing multiple simultaneous complex asset lifecycle projects and initiatives.
  • Facilitating communications and maintaining statuses between various stakeholders, such as vendors, end-users, IT teams, project managers, and security and acquisition personnel.
  • Developing and analyzing metrics to report on statuses and improvement opportunities.
  • Utilizing IT ticketing systems such as WASP, ServiceNow, Remedy, etc.

• Excellent written, verbal, communication, presentation, and reporting skills.
• Understanding of DoD or IC IT acquisition policies and practices.
• Must meet the minimum credential requirements for a Cyber IT/Cybersecurity Workforce (CSWF).

NICE TO HAVE

• Hands-on experience as an IT administrator or engineer responsible for installing and maintaining hardware devices and/or software licenses.
• Experience with ServiceNow's ITSM tools and asset management modules (e.g., CMBD, ITAM, HAM, SAM).
• Experience drafting, analyzing, and fulfilling SLAs between various IT stakeholders.
• Familiarity with the ITIL framework, Project Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management (ITSM).
• Familiarity with logistical and warehouse operations.
• Industry-standard IT Asset Management certification, such as:
  • Certified Asset Management Professional (CAMP)
  • Certified Software Asset Manager (CSAM)
  • Certified Hardware Asset Management Professional (CHAMP)
  • IT Asset Management Foundation Certification
  • IT Asset Management Essentials
  • Certified IT Asset Manager (CITAM)

BENEFITS

• 100% paid Medical, Dental & Vision for Our Employee
• 6% 401K match (Vested Immediately)
• 29 Days' PTO
  • 15 Vacation Days
  • 11 Federal Holidays
  • 3 Days Sick Leave
• Flexible Work Schedule
• Tuition/Certification Reimbursement
• Growth Opportunities w/in an Emerging Defense Company

*All your information will be kept confidential according to EEO guidelines

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