Position : Full Time, Salary, Exempt
Job Title : Head of Customer Growth
Reports to : Chief Marketing & Communications Officer
Supervises : Customer Growth Team
Location : Cleveland, OH
DigitalC is not your typical nonprofit. We are a bold Internet Service Provider (ISP), disrupting the telecommunications industry by delivering next-generation connectivity solutions to cities. We pride ourselves on entrepreneurial grit and a bold mission to bridge the digital divide—not just as a service provider, but as a driving force in advancing broadband access and nonprofit service delivery.
Founded in 2015, DigitalC has grown into a business-minded, technology-driven social enterprise committed to reshaping how broadband access is delivered. Our state-of-the-art fixed wireless network, powered by next-generation FWA (ngFWA) technology, sets a new standard for connectivity in NFL cities, leveraging strategic partnerships with local institutions, government entities, and industry innovators to redefine access and unlock boundless potential. With no contracts, no hidden fees, and internet at $18/month, we challenge the status quo by providing residents and businesses with the superior connectivity experience they deserve.
Our team works at the intersection of technology, community, and business, blending telecom expertise with a mission-first approach. DigitalC is a national model for scalable, sustainable broadband solutions and a driving force in creating a connected future for all.
The Head of Customer Growth will lead DigitalC’s efforts to acquire new subscribers, expand market penetration, and deliver measurable results as we disrupt the telecommunications industry with affordable, next-generation connectivity solutions. This role blends strategy and execution, focusing on scaling operations, optimizing sales processes, and fostering partnerships to drive sustained growth.
The ideal candidate is a data-driven, results-oriented leader who thrives at the intersection of business and technology. You will lead a dedicated sales team, collaborate with third-party call centers, and work cross-functionally to ensure seamless execution across customer acquisition, onboarding, and retention efforts. This is a unique opportunity to contribute to a mission-driven organization while bringing a bold, entrepreneurial approach to the telecom revolution.
DigitalC is an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
I understand that DigitalC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for DigitalC to hire me. If I am hired, I understand that either DigitalC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of DigitalC has the authority to make any assurance to the contrary.
Powered by JazzHR
PIc8807090ba5f-30492-36415370
...delicious food for you at the tap of a button. Posha robots use AI & Computer Vision to mimic human-chef like intelligence and reliably cook... ...Youll be responsible for root cause analysis and complex repairs (mechanical, electrical, and software) for malfunctioning Posha...
...Passenger and Pet Rider Programs 401(k) with instant 50% match Paid Time Off Dental Insurance Vision Insurance Paid Orientation Referral Program Life Insurance No driver-facing cameras in the cab MUST-HAVE REQUIREMENTS: At least 2 years of...
...luxury, focusing on the most beautiful spaces. Opportunities for social media are endless and were looking for someone who is as passionate... ...in NYC is served. ABOUT THE ROLE The Social Media Manager will serve as the client service lead, ensuring our clients social...
...U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. Looking to grow from an SDR/BDR role into a full-cycle Account Executive position? This is your opportunity to take the next step in your sales career. In this role...
...preferred. Not looking for traveling workers. Local is preferred. Salary: Starting Pay commensurate with experience Entry Level Starting Pay $20 per hour Position key duties: Fabricating and installing insulation and industrial settings...