Job Description

Job Title: Communications Agent

Location: Chicago, IL

Department: Communications

Reports To: Communications Manager/Director

Job Summary

We are seeking an enthusiastic and skilled Communications Agent to join our team. In this role, you will act as a liaison between our organization and the public, media, and other external entities. The Communications Agent will play a key role in shaping the public image of our brand, managing inquiries, and ensuring consistent and positive messaging across all platforms. This position requires excellent communication skills, a proactive approach, and the ability to adapt to various media channels and audiences.

Key Responsibilities

• Media Relations: Build and maintain relationships with media contacts, manage press inquiries, coordinate interviews, and distribute press releases.
• Public Relations: Assist in coordinating PR events and campaigns, ensuring that the company’s reputation and messaging are consistently represented.
• Internal Communication: Support internal communication efforts, ensuring employees are informed of company news and updates.
• Crisis Management: Assist in the development and implementation of crisis communications plans to mitigate risks and manage organizational reputation.
• Research and Analysis: Stay informed about industry trends, competitors, and emerging technologies to improve communication strategies.
• Reporting and Analytics: Measure and report on communication initiatives' effectiveness, adjusting strategies as needed based on insights.

Qualifications

• Exceptional written and verbal communication skills
• Strong understanding of media relations and social media platforms
• Detail-oriented with strong organizational skills
• Ability to work under pressure and meet tight deadlines
• Proficiency in content management systems, social media tools, and analytics software

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