Job Description

About Us

Family Matters In-Home Care is a family-owned and operated company that has been providing compassionate, personalized home care services since 2002. We are committed to caring for all our clients as if they were part of our own family. We are seeking a Care Manager and Marketer to join our team in Roseville, CA. This dynamic role blends marketing and care management responsibilities, making it ideal for someone passionate about building relationships and delivering exceptional client experiences.

Key Responsibilities

Marketing and Referral Development:

• Build and nurture relationships with referral sources, including assisted living facilities, rehabilitation centers, hospitals, physician offices, and community organizations.
• Represent Family Matters In-Home Care at networking events, community settings, and professional groups to promote our services.
• Collaborate with discharge planners, social workers, and other healthcare professionals to generate referrals.
• Drive brand awareness by attending and organizing community events.

Care Management:

• Oversee the ongoing management of client services, ensuring their needs and expectations are consistently met.
• Act as the main point of contact for clients and their families, addressing concerns and resolving issues with empathy and efficiency.
• Conduct assessments for new clients and assist in developing personalized care plans.
• Maintain detailed records and communication with caregivers and internal teams to deliver seamless care.

Who You Are

We’re looking for a compassionate, goal-driven professional with a knack for relationship-building and client care.

Requirements:

• Bachelor’s degree (preferred) or equivalent marketing experience in healthcare/home care.
• Minimum 3 years of experience in marketing or care management, ideally in healthcare, home care, or hospice.
• Proven ability to grow and maintain long-term referral partnerships.
• Strong interpersonal and communication skills with the ability to connect with diverse audiences.
• Detail-oriented, adaptable, and able to thrive in a fast-paced environment.
• Valid driver’s license and willingness to travel within the Roseville area.

Ideal Traits:

• Entrepreneurial spirit with a focus on achieving measurable results.
• Emotional intelligence and a passion for creating meaningful connections.
• Goal-oriented with a positive attitude and a commitment to excellence.

Why Join Family Matters In-Home Care?

• Be part of a mission-driven company dedicated to transforming the aging experience.
• Work in a supportive and collaborative environment that values growth and innovation.
• Make a lasting impact in the lives of our clients and their families.

Pay Range: $60,000 - $80,000 annually + quarterly bonuses based on performance

Ready to bring your skills and passion to our team? Apply today and join Family Matters In-Home Care in our mission to deliver exceptional in-home care services.

Family Matters In-Home Care is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

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