Job Description

Overview: We are seeking an experienced Change Management Lead to drive the change management efforts for our SAP S/4HANA Public Cloud implementation within the Retail/CPG sector. The ideal candidate will have a strong background in leading large-scale technology transformations and a deep understanding of industry-specific challenges.

Key Requirements:

Experience:

• 5-7 years of experience in change management, with a focus on large-scale technology implementations, ideally in the Retail/CPG industry.

SAP Expertise:

• In-depth knowledge of SAP S/4HANA Public Cloud and its impact on core business processes, including finance, supply chain, and inventory management.

Key Responsibilities:

• Change Strategy & Planning: Develop and implement a robust change management strategy tailored to the Retail/CPG industry for SAP S/4HANA Public Cloud adoption.
• Stakeholder Engagement: Collaborate with business leaders, department heads, and employees to align change objectives and gain organizational buy-in.
• Communication Leadership: Drive clear, consistent, and impactful communication efforts across the company, ensuring key messages reach the right audience at the right time.
• Training & Development: Design and execute customized training programs and materials for both business and technical users to support SAP S/4HANA adoption.
• Resistance Management: Identify and address potential resistance, including user hesitancy and process disruptions, using proactive strategies and advanced tools.
• Process Optimization: Work with functional and technical teams to analyze the impact of SAP S/4HANA Public Cloud on key CPG processes and ensure smooth integration.
• Technology Utilization: Leverage advanced change management tools (e.g., digital training platforms, collaboration software) to facilitate a seamless transition and continuously improve processes.
• Metrics & Reporting: Define KPIs to assess change management effectiveness, providing senior leadership with progress updates and adoption insights.
• Leadership & Mentorship: Guide and mentor the change management team, fostering best practices and professional growth.

Skills:

• Excellent communication, leadership, and interpersonal skills.
• Ability to engage and influence stakeholders at all organizational levels.
• Proficiency with advanced change management tools and methodologies.
• Strong problem-solving and strategic thinking abilities.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.

This role offers an exciting opportunity to lead a transformative SAP S/4HANA implementation and drive meaningful change within a dynamic Retail/CPG environment.

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